covid-19: Shipping may be slower than usual as Post offices are working with reduced staff and postal services throughout the world, particularly to/from the USA, have been greatly disrupted. Royal Mail prices have also risen, due to reduced availability of flights etc.
We will continue to do our best at Frog HQ.
Orders are normally despatched on day of ordering and sent by 2nd class Royal Mail or Airmail. An email will be sent to confirm despatch.
UK: The Post Office have dramatically increased their parcel costs, after much heartache, I've been forced to charge £1.40 for CDs and Annuals now £3.10 per copy.
- USA is approx $7 for Airmail of a CD
- or $22 for 5 CDs
- EU is approx €4.5 for Airmail of a CD
- or €9 for 5 CDs
We recommend you opt for 'Tracking + Signature' on International parcels over ~£30/$35/€35, as this also includes additional compensation in the event of damage/loss. Contact us for details if the option is not displayed at checkout.
Duties and Taxes:
We do not charge UK VAT as our turnover is less than the threshold. However, you are required to pay any duties & taxes charged by the government in your respective country; we post/ship Delivery Duty Unpaid (DDU).