Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.frog-records.co.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you use and purchase from our site, we (Frog Records) collect and use only the personal information needed to fulfil orders (including processing your payment information), arranging for shipping, and providing you with invoices and order confirmations.

We also use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- In line with the preferences you have shared with us, provide you with information or Newsletters relating to our products or services.

We retain this information for the periods necessary to meet UK company financial regulations.
We do not, and will not share this information with anyone, other than is necessary to complete the above, or as required by law.

The e-commerce system we use is provided by Shopify inc. and their system collects additional information as described here: https://www.shopify.com/legal/privacy. 
Shopify conform to the EU-U.S. Privacy Shield Framework which meets EU GDPR law.

COOKIES
Shopify places cookies on your device necessary to store your 'basket'. It is not possible to order online without such cookies. If you object to the use of such cookies you may place your order by phone or mail-order.


CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at shop@frog-records.co.uk or by post using the details provided below:

Frog Records
The Paddock, Waverley Ave., Fleet GB GU51 4NW UK